FAQs

On iOS why is the fare restricted again when I've already purchased the Unrestricted Fare in-app item?  — 09-Feb-2023 10:09:14 

Why does Taximeter ask for access to a working folder? — 02-Dec-2021 14:27:10

Where do I start?  Do you have a quick start guide? — 16-Oct-2019 07:31:00

The app has suddenly stopped working, why can't it get a GPS fix? — 18-Jul-2019 07:54:47

Does Taximeter need an internet connection? — 05-Jul-2019 10:08:33

How do I setup a flat rate or fixed rate tariff? — 27-Apr-2019 09:39:33

Why can't I connect to my Wi-Fi OBD2 adapter on iOS 14+? — 05-Oct-2018 11:19:10

Can I connect to a Wi-Fi OBD2 adapter on iOS and still use mobile data? — 05-Oct-2018 11:19:10

Can you recommend a particular device to use with Taximeter? — 19-Aug-2018 11:55:37

What is data logging? — 10-Apr-2017 15:56:16

Are there any settings needed to comply with the BC, Canada soft meter rule? — 19-Mar-2017 12:54:06

Unable to send a test email: Bad email username or password — 07-Apr-2016 19:16:27

Taximeter API - Final Fare — 17-Mar-2016 19:23:06

How does the meter work? — 07-Mar-2016 16:02:57

I am unable to get my OBD2 adapter to connect with the app it is blinking on SPD and says "Waiting for OBD...", do you have any help on this issue? — 30-Oct-2015 15:21:48

How does volume licensing work? — 22-Oct-2015 10:09:51

Why does Taximeter exit with a "Concurrent session detected!" alert?  I've paid for the app and I'm furious! — 15-Oct-2015 16:19:39

Can I run Taximeter on multiple devices? — 15-Oct-2015 15:49:46

Why is nothing being printed by POS Print? — 22-Apr-2022 10:11:30

Why is Taximeter "Waiting for a valid GPS fix..." when I have a GPS position fix in Google Maps? — 04-Jul-2014 11:06:47

Why does Taximeter tell me that the "License check failed"? — 07-Jun-2014 08:01:21

Where is the menu button? — 04-Jun-2014 15:01:04

What do the abbreviations in the hire log mean? — 28-Nov-2024 14:49:31 

Why won't Taximeter start-up from the API? — 27-Sep-2024 12:23:19

Why has my business logo disappeared from my receipts? — 12-Jan-2025 13:41:24

Could you make the app compatible with Android Auto and Apple CarPlay? — 12-Feb-2025 17:54:08