If you have a simple tariff, then take a look at the setup for "Acme Limos" in this video at 6:19.  The video was made for the iPhone but the setup is identical for the Android version.

The steps are:

More complex tariffs that require calendar control, steps based on fare or distance, geofencing etc. can be programmed in XML and we will gladly configure and add a preset to the downloadable presets (Menu > Download presets) for you.

Drop an email to us at support@planetcoops.com if you need any help.

Each year, Google forces developers to target a more recent version of Android if they are to continue providing app updates in the Play Store.  The way in which an app obtains permissions, e.g. to access GPS location, changed between Android versions.  In older versions an app received implicit permissions at the point of installation but with more recent versions an app must prompt the user at runtime to obtain certain permissions.  An updated app should be unaffected by this change but, due to a logic flaw in Android, an app running on a device which has previously been upgraded to an Android version greater than or equal to the target version fails to obtain access to the GPS location.

Solution

The solution is to uninstall and reinstall the app accepting the runtime permissions.

1. If your app has been locked by a regulator or via the Preset Update Service, unlock the app before proceeding.  Re-installing the app will regenerate the app's serial number.
2. Within Taximeter, use Menu > Backup to save your settings.
3. Uninstall the app.
4. Reinstall the app from the Play Store.
5. Launch the app and accept the runtime permissions.  Restart the app.
6. Use Menu > Restore to restore the previously saved settings (any passwords will need to be re-entered as these are not saved for privacy reasons).

iOS 14 introduced a new privacy setting. Check that Taximeter has permission to access the local network under iOS Settings > Privacy > Local Network (see screenshot below).

Yes, follow these steps:

We won't recommend a particular tablet or phone because each customer's environment is different and new hardware is being released all the time.  We would advise customers to thoroughly evaluate potential devices to ensure compatibility and stability of payment card readers, OBD2 adapters, roof light switches, GPS signal, etc. in their target environment before making a commitment.

What we can share, is a list of devices where customers have reported problems to us in the past:

Bluetooth interference/dropouts:
  LG G Pad X 8.0 LG-V521

System crashing and rebooting:
  Samsung Galaxy Tab 4 (7.0") SM-T230/SM-T231

GPS signal loss:
  Samsung Galaxy Tab A (2016, 7.0") SM-T280/SM-T285

The data logging feature costs US$1 per registered device per month with a minimum monthly charge of US$10.  This is to help with our ongoing hosting and mapping costs.  We will invoice for this monthly in advance by PayPal.

Once registered, we will issue you with:

• a log key which you enter into each device under Menu > Settings > Data log settings > Log key.  Set the AVL interval (GPS position updates) and Upload interval to appropriate values (the shortest update interval is 30 seconds) and then check Enable data logging to turn it on.
  

• a username and password which you can use to sign into the tracking website.

The tracking and logging history are available by signing into https://datalog.planetcoops.com/tracking with the username and password we provide.  Note that the server will automatically delete any data more than a week old and while we can't provide a service level guarantee, our service provider claims 99.9% uptime.

Please remember to set values under Menu > Settings > Operator settings > Driver's badge number and Vehicle identification number (e.g. plate) so that you can distinguish each vehicle in the tracking and history logs.

In order to comply with the British Columbia Passenger Transportation Board's BC Taxi Soft Meter Rule, please set your Operator name (taxi company name) and Vehicle identification number (unique taxi ID) under Menu > Settings > Operator settings.  As of Taximeter version 1.1.59, this information will appear on receipts and in the fare announcements at the start and end of the hire when the fare is totalled.

and you are confident that you are using the correct <user>@gmail.com username and password, then head over to Account Security Settings (https://www.google.com/settings/security/lesssecureapps) for the Gmail account in question and enable "Access for less secure apps".  This allows you to use the Google SMTP mail server for clients other than the official ones and would appear to resolve this issue.  Note that Taximeter securely connects to the Gmail SMTP server on port 465 using a TLS encrypted link.  You may have to wait up to an hour for the setting to take effect as it is rolled out across Google's infrastructure.

If your Google account has 2-Step Verification enabled, you can generate an application-specific password here, https://myaccount.google.com/apppasswords.